Celebrating the Mid-Autumn Festival with our community: a season of reunion, gratitude, and care.
Our Services
Specialising in high-intensity care and Supported Independent Living
Our uniqueness lies in our Doctor-Led Safeguarding Outside YoUR GP Program
Activities of Daily Living
At HyCare, we are committed to delivering person-centred, respectful, and high-quality supports that enable our clients to live safely, comfortably, and as independently as possible. Our support workers supervise, prompt, and assist clients with their Activities of Daily Living (ADLs) according to their client’s individual care plans, with continued reassessment for best practices…
Safeguarding Outside YoUR GP Program
As one client recently said “this was the first winter which I was not admitted to hospital as a result of transitioning to HyCare”, a marker of a good service provider is one with programs in place to keep clients safe. At HyCare, our safeguarding program is being able to speak to a doctor for medical advice with the aim of hospital avoidance…
SIL & SDA
At HyCare, we provide Supported Independent Living (SIL) at your home, whether it is an apartment, unit, mainstream housing, or Specialist Disability Accommodation (SDA). Our SIL services aim to empower people with disabilities to live more independently in a safe, supportive environment…
Carer Training and Accreditation
As one client puts it “my carers are an extension of my eyes, ears, arms, and legs”. At HyCare, we understand “Duty of Care” and recognise that providing safe supports and hospital avoidance is about providing support to our carers: both through accrediting them with the skillsets that they need to help you, and at the time that they need the help, whether that be at 2pm or 2am…
Transportation
At HyCare, transportation is not to treat a passenger as cargo, nor simply about taking someone from one place to another. Every journey is an opportunity to support independence, build confidence, strengthen community connections, and create meaningful experiences…
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HyCare News
Keep up to date with the latest news from our clinic and the wider Australian healthcare landscape. Stay informed about health alerts, clinic announcements, and community initiatives.
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Clinical Pearls
Small, practical facts from our doctors. Everyday clinical knowledge that helps you and your carers act with confidence.
Frequently Asked Questions
HyCare is a Doctor-Led, clinically integrated NDIS provider that delivers high-standard, proactive disability care through three core strengths:
- Medical Foundation: doctors provide clinical oversight and train external carers in high-intensity skillsets to ensure safe, competent care for participants with complex needs.
- 24/7 Clinical Support: round-the-clock medical advice via escalation care plans, collaborating with clients' GPs for after-hours clinical safeguarding.
- Free Health Programs: participants gain free access to integrated internal programs, including preventative care, telehealth, dental, and general health checks.
No. While we proudly support NDIS participants, we also welcome:
- Private clients.
- Referrals funded through a range of other sources, including various state insurance schemes.
If you're unsure whether your funding is eligible, our team is happy to discuss your options.
Getting started is easy:
- Contact our team to discuss your needs, funding arrangements, and preferred services.
- We guide you through the referral and onboarding process.
- Together we develop a care plan that suits your individual circumstances.
Eligibility depends on the type of support you require and your funding arrangements. We provide services to:
- NDIS participants.
- Privately funded clients.
- People accessing support through various state insurance schemes and other funding sources.
If you're unsure, contact our friendly team: we'll discuss your circumstances, explain your options, and help determine the most suitable pathway to access our services.
Yes. It is all about giving our clients choice and control:
- We always try our best to match you with your preferred support worker.
- HyCare is a multicultural community, and many of our support workers speak a second language.
- If English is not your preferred language, we can help find a support worker who communicates in the language you prefer.
A service agreement is a document from your service provider that you will be asked to sign. It:
- Explains the services you will be receiving from the provider.
- Outlines how much funding will be used from your NDIS plan, and from which category.