WELCOME TO
Our Services
From general practice to specialized care
Activity of Daily Living
At Hycare Medical Services, we are committed to delivering person-centred, respectful, and high-quality support that enables our clients to live safely, comfortably, and as independently as possible. Our support workers assist clients with their Activities of Daily Living (ADLs) according to each client’s individual care plan, personal preferences, goals, and assessed support needs.
“Safeguarding Outside yoUR-GP” Program
As one recent client said “this is the first winter which I did not end up in hospital since changing over to HyCare”, a marker of a good service provider is one with programs in place to keep clients safe. At HyCare, our safeguarding program is been able to speak to a doctor for medical advice with the aim of hospital avoidance
Mobile Dental Clinic
In 1879, Dr Willough D. Miller an American dentist and first oral microbiologist observed the role of micro-organisms in the development of brain, lung and stomach diseases. Since then, teeth have been described as “The gateway to one’s health” and accessing dental hygiene is not only difficult, costly, but also logistically.
SDA & SIL
At Hycare Medical Services, we provide Supported Independent Living (SIL) at your home, whether it is an apartment, unit, mainstream housing, or Specialist Disability Accommodation (SDA). Our Supported Independent Living (SIL) services aim to empower people with disabilities to live more independently in a safe, supportive environment. Our focus is on delivering high-quality, person-centered housing and daily living support tailored to each individual’s unique needs and goals
Carer Training and Accreditation
As one client puts it “my carers are an extension of my eyes, ears, arms, and legs”. At HyCare, we understand “duty of care” and recognise that providing safe supports and hospital avoidance is about providing support to our carers: both through accrediting them with the skillsets that they need to help you, and at the time that they need the help, whether that be at 2pm or 2am.
Transportation
At Hycare Medical Services, transportation is not simply about taking someone from one place to another. Every journey is an opportunity to support independence, build confidence, strengthen community connections, and create meaningful experiences.
Pain Clinic
“I can’t bend over, I can’t walk up steps, I can’t pick up things… this pain controls my entire life” reported one client with a stroke.
The Ear Wax Centre
Angela* who is a 59-year-old female was reported by the carers to becoming more unsteady on her feet over the past three days. Whilst her Motor Neurone Disease was causing her deconditioning over the past 3 years, her carers called HyCare’s on call doctor and was later found to have extensive left sided occluded wax build up which was also causing her pain
HyCare News
Keep up to date with the latest news from our clinic and the wider Australian healthcare landscape, including important health alerts, clinic announcements, and community initiatives
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Clinical Pearls
Small, practical facts from our doctors. Everyday clinical knowledge that helps you and your carers act with confidence.
HyCare Magazine
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Frequently Asked Questions
HyCare Medical Services is a doctor-led, clinically integrated NDIS provider that delivers high-standard, proactive disability care through three core strengths: Medical Foundation: Doctors provide clinical oversight and train external carers in high-intensity skillsets to ensure safe, competent care for participants with complex needs. 24/7 Clinical Support: Offers round-the-clock medical advice via escalation care plans and collaborates with clients' GPs for after-hours clinical safeguarding. Free Health Programs: Participants gain free access to integrated internal management programs, including preventative care, telehealth, dental, and general health checks.
HyCare will organise a meeting as soon as you call us and discuss what services would be required. Services can commence as soon as we know how we can best support you and have a signed service agreement.
No. While we proudly support NDIS participants, we also accept private clients and referrals funded through a range of other funding sources, including various state insurance schemes. If you're unsure whether your funding is eligible, our team is happy to discuss your options.
Our services are available to people of all ages who require healthcare or support services. We welcome referrals from individuals, families, healthcare professionals, support coordinators, and funding organisations.
Getting started is easy. Simply contact our team to discuss your needs, funding arrangements, and preferred services. We'll guide you through the referral and onboarding process and develop a care plan that suits your individual circumstances.
Eligibility depends on the type of support you require and your funding arrangements. We provide services to NDIS participants, privately funded clients, and people accessing support through various state insurance schemes and other funding sources. If you're unsure whether you're eligible, contact our friendly team and we'll discuss your circumstances, explain your options, and help determine the most suitable pathway to access our services.
It is all about giving our clients choice and control, we always try our best to match our clients to the preferred support worker. HyCare is a multicultural community, many of our support workers speak and second language. If English is not your preferred language, we can certainly help find a support worker that would be able to communicate with you.
Yes, your support worker is able to take you out and about in the community and you can also book our modified van to take you to specific trips.
HyCare is an NDIS service provider, our pricing is based on the NDIS price guide and support catalogue. We will work with you so you can access required services through available NDIS funding.
A service agreement is a document from your service provider that will require you to sign that explains the services you will be receiving from the provider. It will also outline how much funding will be used from your NDIS plan and from which category.